Return & Refund Policy

**Refund Policy for CYO - Create Your Own*

At CYO - Create Your Own, we strive to ensure your satisfaction with every personalized product. Our refund policy is designed to provide clarity on the terms and conditions regarding refunds.

**Returns:**

1. **Customized Products:**

   - Due to the personalized nature of our products, we regret to inform you that we do not accept returns after the product has been shipped.

**Refunds:**

1. **Defective or Damaged Items:**

   - In the rare event that you receive a defective or damaged item, please contact us within 2 days of receiving the product. We will initiate a refund or replacement after reviewing the issue.

2. **Cancellation Prior to Shipment:**

   - If you wish to cancel an order before it has been shipped, please contact us as soon as possible. Refunds for canceled orders will be processed promptly.

**Contact Us:**

For any concerns regarding refunds or defective items, please contact our customer support team at help.shokesh@gmail.com within the specified time frame.

Thank you for choosing CYO - Create Your Own. Your satisfaction is our priority.

*Note: Ensure to include specific details such as the time frame for reporting issues and contact information for customer support.*